Course Description

The course contains today’s core technologies from security to cloud to data management and more which are industry standard for launching IT careers into today’s digital world.

Sept. 12, 2020

Program Requirements

DeliveryOnline
Length2-4 weeks
VA ApprovedGI Bill & VET-TEC
CertificationA +

Objectives

  • Demonstrate baseline security skills for IT support professional.
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software ·
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting.
  • Support basic IT infrastructure and networking · Configure and support PC, mobile and IoT device hardware ·
  • Implement basic data backup and recovery methods and apply data storage and management best practices

Prerequisite

No prerequisites are necessary, but basic knowledge of computer hardware and operating systems is recommended.

Course Content

Computer Fundamentals: Mobile Devices

  1. Laptop Hardware and Components
  2. Laptop Display Components
  3. Laptop Features
  4. Types of Other Mobile Devices
  5. Accessories and Ports
  6. Network Connectivity and Application Support
  7. Device Synchronization

Computer Fundamentals: Networking A. What Is Networking?

  1. What Is Networking?
  2. Networking Hardware, Services, and Configuration Concepts
  3. Wireless and Internet Connection Types and Their Features
  4. IoT Devices and the Smart Home
  5. Install and Configure a Basic Home and Small Business Network

Computer Fundamentals: Hardware

  1. PC Hardware and Use Cases
  2. Cables and Connectors
  3. Internal Hardware Components
  4. PC Storage
  5. Printer and Multi-function Devices

Computer Fundamentals: Virtualization and Cloud Computing

  1. Examining the Case for Virtualization and Cloud Computing
  2. Virtualization in the Real World
  3. Cloud Computing in the Real World